A Practical Guide to BSS and OSS Outsourcing - A Practical Guide to BSS and OSS Outsourcing examines the processes of outsourcing back-office
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informa telecoms & media Asia Pacific TV 12edition
01 December 2008 Order hotline: +44 (0) 20 7017 5537
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A Practical Guide to BSS and OSS Outsourcing
Published: November 2003
Author(s): Matthew Trickett

A Practical Guide to BSS and OSS Outsourcing examines the processes of outsourcing back-office procedures, including activities such as billing mediation, service provisioning, fraud and revenue assurance. In order to give you a realistic view of the market the report profiles operators that have outsourced business processes as well as vendors that have successfully implemented outsourcing.

A Practical Guide to BSS and OSS Outsourcing presents a balanced view of whether or not outsourcing may be used as a strategy to reduce costs and therefore increase profitability among operators.



Answering Key Questions:
  • What are the arguments for and against outsourcing?
  • What outsourcing models can be used, what are the costs of these and what are the benefits and risks?
  • How will the market for outsourced OSS and BSS contracts change over the next five years?
  • Where will outsourcing be most prominent and how can you incorporate this into your outsourcing strategy?
What You Will Learn:
  • Gain practical advice on how to reach a decision to outsource a function, how to select a partner and the critical elements to consider in both signing and proactively running a contract
  • Discover why outsourcing can be a viable option for operators and where it can provide the most appropriate strategy and opportunities
  • Learn about current OSS and BSS outsourcing trends and attitudes to these from both the operator and vendor communities.
Operators:
  • Benefit from a step-by-step guide to outsourcing - from making an initial decision to defining SLAs
  • Learn from in-depth case studies of operators that have already outsourced and whether they were successful
  • Examine detailed profiles of vendors that provide outsourcing services
Vendors:
  • Understand what operators are looking for in an outsourcing partner and how you can utilise this information to position your company
  • Understand the issues operators have in outsourcing and how to tackle them
  • Read detailed vendor analysis and see what your competitors are doing.

This product is also available as a Corporate Licence for unlimited users, please contact Michael McKenna on +44 (0) 20 7017 4615 for further information or email michael.mckenna@informa.com

 
 
Pricing Information
Practical Guide to BSS and OSS OutsourcingGBP 1695
USD 2545
EUR 2695
Practical Guide to BSS and OSS OutsourcingGBP 3050
USD 5090
EUR 5390
For multi-user licenses please contact our customer service team on +44 (0)20 7017 5537 or email telecoms.enquiries@informa.com
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Asia Pacific TV 12edition
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