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Pre-Conference Afternoon Workshop: 5th December 2005
A New Perspective on Revenue Assurance,
Sarbanes-Oxley and Regulatory Compliance
The UK Regulator Ofcom have asked UK telcos to take over responsibility
for defining and monitoring compliance with regulatory standards on
metering and billing. Will other countries follow their lead?
Delegates attending this workshop will understand:
- whether this represents a new direction for 'light-touch' regulation and what
the UK operators' initial response to Ofcom's challenge will be
- what is the experience of regulation in other countries - can self-regulation
work well?
- whether it's time for revenue assurance to establish itself as a discipline that
Regulators and Auditors can rely on.
The seminar leaders share the experience of the UK's 'Revenue Assurance
Group' (RAG), describing their achievements and plans for the future.
AGENDA
| 1.30 | Registration & Coffee |
| 2.00 | What are the differences and overlaps in measurement work for financial
audits, Sarbanes-Oxley, regulatory compliance and revenue assurance?
- What are the problems caused by existing 'multi-audit' obligations?
- Examining trends in UK regulation: how can operators influence the
future shape of the regulatory regime?
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| 2.30 | How revenue assurance departments can take a leading role in
providing analysis and measurement for operators
- How has revenue assurance changed over the last 5 years?
- From reactive fire-fighting to proactive value-add - the revenue assurance
maturity model and emerging best practice
- How does RAG operate and what are the lessons learnt?
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| 3.00 | Coffee Break |
| 3.30 | What is the direction Ofcom is leading UK operators in measuring CPI
and TMBS?
- Quality of Service Parameters Reporting (CPI) - the UK TopComm organisation
- difficulties experienced in defining a co-regulatory framework
- Total Metering and Billing Systems (TMBS) - RAG involvement in the
forthcoming scheme review
- The co-regulatory model - building on the lessons learnt
- Other areas of consumer protection - what existing schemes may benefit
from a co-regulatory approach?
- Will this regime work for Next Generation Networks in 2007 onwards?
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| 4.00 | Breaking national boundaries
- Open discussion on how Operators can co-operate and what could be
achieved
- Examining examples of co-operation (or otherwise) between different
international subsidiaries of the same company
- What are the next steps?
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| 5.00 | Close of Workshop |
WORKSHOP LEADERS
The Revenue Assurance Group (RAG) held its inaugural meeting in
March 2004 and has met every four months since. It is open to Revenue
Assurance Managers at the 25+ telcos working towards or compliant
with the Ofcom Metering & Billing Direction, and is controlled by a rolling
committee drawn from RA managers. RAG aims to:
- share experiences and discuss approaches to issues and hot topics of the day
- work on best practice, and in so doing help shape the direction in which
revenue assurance is going as a profession
Cartesian are an independent Revenue Assurance software vendor
and technology consultancy, experts in BSS/OSS systems integration
and an established thought leader in Revenue Assurance.
BIOGRAPHY OF YOUR WORKSHOP LEADERS:
Alan Strong - is founder and Managing Director of Cartesian. Alan
has played a significant part in all Cartesian's work in revenue assurance
and in the definition and deployment of our Ascertain product range. Alan
works closely with the RAG Committee to set up each meeting's agenda
and to provide professional guidance in the development of best practice
guidelines and benchmark statistics.
Kevin Hansford - is Metering and Billing Compliance Manager for
the Carphone Warehouse Group in the UK. Kevin has a background in
revenue assurance across the fixed-line, mobile and service provider
markets, is a founding member of the UK Revenue Assurance Group forum
and is leading RAG efforts to respond to the forthcoming review of the UK
regulatory Metering and Billing scheme.
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