Senior Exhibitor
When a customer experiences your services, you need to know what's really happening. Don't guess...measure it!
Agilent Technologies is the premium measurement company with 20,000 employees serving customers in more than 110 countries. Commanding the number one position in the wireless test and assurance marketplace, Agilent's mission-critical solutions are used by the majority of the world's largest telecommunications service providers. Building on years of leadership in the OSS market, Agilent solutions put a revolutionary customer-centric spin on network and service assurance.
Agilent's assureME solutions encompass measurement of the actual customer experience. These innovative solutions address critical pain points shared by engineering, marketing, customer care, and network and service management operations. Agilent assurance solutions help service providers deliver a consistently great customer experience.
Join the revolution - understand and manage your customers'experience to increase loyalty and drive up revenues
- Proactively understand your customer’s total experience and needs
- Utilize a broad set of data sources to create impactful business intelligence
- Drive acquisition and retention strategies that focus on your most profitable customers/segments
- Leverage intelligence into operations to efficiently manage problem resolution based on profitability, customer experience and service commitments
- Gain critical insight to manage the multitude, complexity, and rapid deployment of mobile data services and the companies who deliver them
- Operator experiences and examples that have generated new business, attracted new enterprise customers and reduced opex will be shared
Business Logic Systems is a leading provider of customer loyalty and Business Intelligence solutions to mobile network operators, worldwide. Its InTeleStage™ products are designed to help mobile carriers boost revenues and profits by analysing business and customer drivers and trends, enabling schemes for targeted business management, including churn management and customer loyalty/reward campaigns. With offices in the UK, Malaysia, Australia, and Romania, the company is also a Microsoft Certified Gold Partner, an NVP member of the GSA and an Associate Member of the GSM Association.
www.businesslogicsystems.com
Exhibitor
Emagine International operates in the Telecommunications Industry, offering state of the art Trigger Marketing, Customer Loyalty and Campaign Management systems. We call it Marketing-to-One™.
Emagine has a significant international track record in reducing churn, increasing ARPU, increasing recharge rates, stimulating loyalty points redemption and reducing marketing costs.
Emagine's people are practitioners with marketing experience in the industry and the solutions have all been developed from this perspective. In order to be able to regularly introduce best practice principles and templates to customers, Emagine runs international benchmarking studies and has a joint venture consultancy, McMullan Peters, specialising in optimizing Marketing to One™ processes.
Emagine solutions integrate with modelling and forecasting systems and incorporate Closed Loop Marketing and Trigger Marketing techniques to provide highly personalized, relevant and timely communication with customers throughout the customer life cycle.
Established in 2004, Lucid Products is passionate about creating the very best software. By very best we mean software that addresses a need, meets that need better than anyone else and does it by using only the most sensible technologies for the task in hand. No-where is this shown more clearly than through its Virtuaphone suite of products. From the feature packed Virtuaphone Simulators to a range of promotional and servicing tools everything about Virtuaphone is rich in functionality and yet incredibly simple to use. Lucid Products -experts in unravelling complexity.
For more information please visit www.lucidproducts.com / www.virtuaphone.com
KXEN provides next generation business analytics software to drive better corporate decisions. KXEN’s unmatched speed, ease of use and scalability enable leading companies around the world to expand the use of predictive analytics and enhance corporate performance. Based on breakthrough mathematical theory, KXEN’s products offer reliable predictions and deep insight for achieving critical business goals. The company partners with leading systems integrators and software vendors to integrate advanced analytics into enterprise applications and business processes. Founded in 1998, KXEN is headquartered in San Francisco, California, with offices in the USA, UK, and France, and distributors throughout the world.
For more information please visit www.kxen.com
Mobile Customer Retention & Loyalty will offer a wide range of promotional opportunities for companies interested in reaching its wide audience of international operators. For details, contact:
Danny Grogan, danny.grogan@informa.com +44 (0) 207 017 5829
